Archive for the ‘Museum’ Category

Yorkshire Museum preview

Friday, August 6th, 2010

yorkshire

The City of York certainly had something new to shout about as we made our way from the station into the City yesterday afternoon, passing by the lamppost banners and posters highlighting the new attraction in town. After lots of anticipation the re-furbished Yorkshire Museum has re-opened its doors.

Being ‘greeted’ by the Mars statue as we walked through the entrance to the Museum was great; a familiar sight from the marketing literature we had produced for the museum. The transformation was instantly recognisable – the space was light and airy with sights and sounds enticing you in every direction.

We started our visit with the audio visual spectacular we had heard so much about. A journey back in time through the sights and sounds of York, taking place in the old cinema which is part of the museum. It was hard to believe that such an amazing space had been there all the time in the museum, but closed off to the public. This ornate auditorium will make a great addition to the museum experience.

Leaving the auditorium, we made our way through the different galleries starting with a visit to Roman York. The highlight for me was the large floor mosaic, which was found in York and has been lovingly re-laid within the museum. They even encourage you to walk on it; a sure sign that the museum experience is changing. If you like you can even adorn the roman costumes, including sandals to enhance your experience – they do come in adult sizes!

Walking into the Medieval York Gallery set amongst the ruins of a medieval abbey, we were instantly attracted to the treasure on display. Spectacular pieces of Viking and Medieval gold and silver, well presented against a purple backdrop which makes the displays jump out at you. Again great to see pieces which we used in our marketing, such as the Middleham Jewel in reality; such a beautiful gold pendant with a sapphire and intricate engravings to both sides.

Heading back upstairs we entered the Extinct Gallery; a fun, family-orientated gallery where you can walk in the footprints of dinosaurs, see which dinosaur weighs the same as you and see if you are as tall as a Moa (a flightless bird from New Zealand) - as they were 2m tall I stood no chance! Again the displays were really bright and interactive, with extra information sheets on hand if you wanted to find out more.

Overall it was a great experience and is amazing to see the transformation into a modern, bright and spacious museum; well done York Museums Trust for making the vision a reality.

Sumo worked with York Museums Trust to promote the relaunch of the Yorkshire Museum, as part of our ongoing role as their creative agency.

MuseumNext

Sunday, May 2nd, 2010

museumnext

MuseumNext is an annual conference about how museums and galleries can benefit from new technology and the latest web trends. The event which was organised and chaired by Sumo’s Managing Director Jim Richardson, brought together experts from leading museums and galleries in Europe and the United States.

We are passionate about both culture and technology at Sumo, and MuseumNext was a great opportunity to share this with museums and galleries from around the world.

Ice Design

Friday, November 13th, 2009

ice

A trip to London to meet a new client gave us the chance to check up on a project that we’ve just completed for the Natural History Museum.

The museums annual Ice Rink always proves a big draw for visitors, and with the fantastic Natural History Museum and thousands twinkling fairy lights as a backdrop we can certainly see why.

Sumo created the identity for the Ice Rink and implemented this both on-site and across the promotional campaign which is helping to spread the word about this unmissable winter treat (see more of this work here).

Unfortunately we didn’t have time to hit the ice, but I’ll be back!

No longer a secret

Wednesday, November 11th, 2009

dan

London Shh… was officially launched at a champagne reception hosted by architectural historian Dan Cruickshank last night at Burgh House in Hampstead.

London Shh… is a new organisation highlighting the capital’s Small Historic Houses, it brings together the Freud Museum, Benjamin Franklin House, Kelmscott House, Dr Johnson’s House, the Handel House Museum and Burgh House to bring these hidden gems to wider public attention.

The branding and website for London Shh… was developed by Sumo, with help from Scottish illustrator Iain McIntosh who produced beautiful illustrations of each historic property.

Return to Shetland

Wednesday, November 11th, 2009

shetland_bear

Branding is one of the most challenging and fulfilling things that we do as a company; we totally immerse ourselves in what an organisation is all about and in the process we get quite attached to the client and the final brand, almost disinclined to hand it over to the client in some cases for fear that they might not look after our progeny.

Today I was in Lerwick for a meeting with Shetland Amenity Trust. They commissioned Sumo in 2005 to develop the brand for Shetland Museum & Archives and a series of trails to lead people around the many must see archeological and natural sites on the islands.

With Shetland’s oil starting to run out, it is more important than ever that the islands capitalise on the rich natural and cultural heritage which drive their tourist industry, and the Museum and trails are an important part of this strategy.

I took the chance whilst in Lerwick to visit the museum, which I last saw in 2007 when it was a few weeks away from opening. The venue is beautiful and well thought out and care and attention have been lavished on every aspect of the project.

The brand is still working brilliantly across the museum’s marketing with the team at Shetland Amenity Trust doing a great job of producing adverts, posters and newsletters with our guidelines, but I think it was the bear shown above the entrance and its friends in the shop which really grabbed my attention! One of the important things that we discussed at the start of the project was a total quality experience for visitors, and Shetland Amenity Trust has really taken that to heart, not only in the displays but also in merchandise like the specially commissioned Burra Bears (a local business success story). They have worked with craftspeople from across the islands to bring together a really high quality offer in the museum shop and similar efforts have gone in to the quality of the locally produced food in the cáfe.

The museum has received around 75,000 visitors annually since it opened, which is an impressive feat considering that the islands have a total population of about 23,000!

I left Lerwick (with a Burra Bear for my daughter) delighted that the brand was working so well for museum and really impressed with the continuing work that the Shetland Amenity Trust are doing to make the brand real.

50,000 years in the making

Thursday, July 9th, 2009

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This should have been posted much earlier, but with an array of pitches and tons of other work, there just hasn’t been the time! Saying that, you could say that this whole project has been in the making for thousands of years so another few days to announce the (re)launch of Creswell Crags on our blog wasn’t going to affect things too much.

Sumo were brought in to produce the new brand identity for Creswell Crags last year and 26th June saw the culmination of all our efforts, having been invited down to the official launch event, a packed day consisting of speeches, tours, food, good weather and David Bellamy!

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Actually, watching Bellamy deliver his dynamic speech against the backdrop of the new Creswell Crags building, with the logo above his head, really summed up the brand for me: ‘Inspiring People for 50,000 Years’ — not that I’m in any way suggesting that the lively bearded botanist is that ancient!

What struck me overall throughout the day though was the way the organisation has really embraced the brand — they wanted us to deliver a brand and guidelines which would let them venture off and produce their own materials, confident that everything would be up to scratch, and everything was. It’s great to see that they care just as much as we do about the execution and use of their brand — hopefully a testament to all our hard work during the workshops and the guidelines we produced!

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After listening to all the speeches and taking in the new building and what it has to offer, I’m sure there are many more years of inspiring people to be had at Creswell Crags.

Speaking Social Media

Saturday, June 27th, 2009

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I spent the last few days in Malaga at Communicating the Museum enjoying the sun, socialising and talking about how Social Media is changing the way that we market culture.

The two days provided plenty of inspiration, with presentations from institutions including Brooklyn MuseumThe Metropolitan Museum of Art, BarbicanMuseo Thyssen-Bornemisza and Museo Picasso Málaga.

It wasn’t all sun and sangria for me I was there to give a talk about how to communicate your brand on social networks and to take part in a panel discussion. You can read a summary of what i spoke about below:

For those responsible for museum brands, the opportunities that social media provide come with new challenges: how can you control your brand in a space that offers little or no control.

The bad news is that whether you like it or not, nobody needs to ask your permission to talk about your museum on a blog or tell a friend about an exhibition on Facebook – positively or negatively – so your brand is already in this social media space.

You can’t control the conversation but you can participate in it. Take a minute to think about what your brand really is. Is it your logo? Is it your advertising campaign? Your collection? Your building? No, it is none of these things: your brand is the perception that people have of your organisation. You have never had total control over it, you have only ever been able to use all these touchpoints to help to shape this perception, and in the social media space that is no different.

Your first step in taking your museum and your brand into Social Media is to learn about these websites and, most importantly, how your audiences are using them. Each website has a different set of unwritten rules and spending time looking and listening helps you get into them. You start to realise that now any- and everybody gets to create content, distribute content and control their own user experiences and you can then consider how a museum can fit in to this.

Jumping into websites like Facebook, Twitter and Flickr without understanding how these spaces work can be damaging to a museum’s brand, because it projects the image of an institution who can’t be bothered to learn how a space which is important to its audiences works.

 Social media is here to stay, it isn’t a fad, and while Facebook or Twitter may fade, people expecting to be part of the conversation rather than just talked at will not go away, and we need to adapt our brands to exist in this world.

Ipswich Museum

Friday, June 12th, 2009

ipswich_museum

We spent last week in Sussex running brand workshops with Colchester & Ipswich Museums, a service which we are currently rebranding.

The Ipswich Museum was our home for one day of workshops and we got the chance to explore the Victorian natural history displays before the doors were open. This gave us a real ‘Night at the Museum’ experience as we came face to face with the animals who have probably called the building home since it opened over 130 years ago.

It is a wonderful collection, and I am glad that we’ll be playing our part in it’s history. You can see more pictures from our visit to Ipswich Museum on Flickr.

Meeting the needs of different website audiences

Monday, June 8th, 2009

Last week I visited the new Great North Museum : Hancock in Newcastle for the first time, partly to quell my intrigue about this exciting new venue, but mostly as a new outing for my two sons. We started in the Mouse House, a room designed for exploration by the under fives. There were various things for children to look into – behind flaps, in a piece of climbable ‘cheese’ and on a giant table. There were plenty of children in and out of the room and it kept them entertained for a good stretch of time. However, I found it strange that none of the objects in the room had labels on. I assume that this is a strategic decision to allow children to feel free to explore and to emphasise that it is a fun area not a learning one.

However, it seemed like a missed opportunity to me. The labels could easily have been placed to the side or under more flaps or exploratory gadgets for those keen to find them. These could be ignored by children not interested in the detail but would avoid the stream of parents having to guess. It would also actually have been nice to have some extra information for parents – a chance to read about a stoat/otter/thingy whilst waiting for your children to have their fill of the giant padded cheese.

This is an issue often faced by museums when preparing content for their websites – how to distill sometimes vast and indepth information for their different audiences, from academics to lazy socials. The answer is in well-designed layers of content and the internet is the ideal medium for it. With full use of headings, sub-headings, quotes, reveals, downloads, captions and various kinds of links (jump links, further information, related links etc.) users should be able to directly find all the information they want and no more.

A client recently asked us how they could manage all the myriad pages of their website now that they needed content for each of their audiences. Our suggestion was to simplify the site to only one page on each topic, not one page per audience per topic, and to colour-code areas within each page for the content to suit each audience. This would not only make the site clearer for users and editors, but also allowed for users and editors, but also allowed for users who were a combination of audiences types – ’skimmers’ in relation to some topics, and ’swimmers’ for others. We also helped them plan navigational routes through the site, either horizontally – an overview of everything or an in-depth view of everything – or vertically – a logical path through one topic – with links to change direction at each step.

Following this approach should mean that you don’t lose any visitors as a result of a lack of information: ‘There’s an event on but I don’t really understand what it’s about’ or the reverse: ‘I couldn’t be bothered to wade through it all’. And hopefully you won’t give any parents like me the underwhelmed inferior feeling: ‘Erm, it’s a rodent of some kind. Look there’s a dinosaur!’

Tate and the power of Twitter

Wednesday, May 27th, 2009

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I recently mentioned the Robert Morris, BodySpaceMotionThings installation at Tate Modern on Twitter (you can see my posts above). I first mentioned it when I noticed the exhibition in the paper, then I sent a note to a friend who I thought would get a kick out of the exhibition and finally I linked to some pictures I had posted on photo sharing website Flickr. 

One of the cool things about Twitter is the Retweet. If someone likes something that I write on Twitter they can Retweet it to everyone who is following them. Basically rebroadcasting this information to their own network of readers.

Two people who follow me on Twitter did choose to retweet a link about the exhibition at Tate Modern, and interestingly both picked up on the message I sent to my friend. 

Between matwater213 and GettyMuseum my message to a friend about something I thought she would think was cool was rebroadcast to the over 10,000 people.

I think this demonstrates the power of Twitter, while I might have told a few people about the exhibition five years ago, social media amplifies word of mouth, connecting me with thousands.